Privacy Policy

This Privacy Policy explains how the members of New Creation Labels & Packaging collect, use and protect personal information. References to “we”, “us” or “our” are to the relevant New Creation Labels & Packaging Controller processing your personal information. 

For any data privacy queries or complaints, you can address them to the New Creation
Labels & Packaging Privacy team via

What we collect

This section tells you what personal information we may collect when you use our

products and services, and what other personal information we may receive from other sources.

In this Privacy Policy, personal information refers to the types of personal information
that may be collected and used, including:

  • Contact details, such as name, email address, postal address and telephone number
  • Professional information
  • Usernames and passwords
  • Comments, feedback, posts and other content submitted, including survey information
  • Interests and communication preferences including marketing permissions where appropriate
  • Location information such as provided through a mobile app
  • Website and communication usage information, such as correspondence and details of your use of our website and services obtained through cookies or other tracking technologies.
This personal information relates to the following categories of people:
  • Prospects, customer contacts, subscribers and users in respect of our service and products;
  • Visitors, sponsors, exhibitors and speakers at our events;
  • Authors, editors, and reviewers in respect of our publications
  • Contacts of our service providers and business partners

How and Why Personal Information is Used


This section explains how and why we use personal information.

In product inquiries, sales and administration

If you have made an inquiry about us or our products or services, either online or over the phone, your personal information will be used to respond to the inquiry or to take other steps at your request, prior to you entering into a contract with us.

If you have purchased or registered for one of our products or services, including on a trial basis, we will use your personal information, including bank or card details, to provide you with the product or service, communicate with you about it, handle payments and recover any debts.

In call monitoring for training and quality monitoring purposes.

Where one of our sales representatives speaks to you over the phone, the calls may be recorded for training and monitoring purposes.

To include professional information in our products and consulting services If your professional personal information is relevant to our products and is freely available through public sources, such as a website related to your work or profession, listed directories, press releases, industry publications, or if you provide it to us, to the extent permitted by applicable data protection laws, we may use such personal information in the products we provide to customers, for example in subscription products, research, industry analysis and insights.

If you make an inquiry or engage us to provide services, we will collect information such as your name, country, job title, company information or academic affiliation, postal address, email address and telephone number. We will use your personal information to respond to the inquiry or to fulfill services.

For marketing

The relevant New Creation Labels & Packaging Controller may use your personal information to send you newsletters, offers or other marketing emails that keep you up to date with our news, events and products that may be of interest. Depending on the nature of your interaction with us and applicable data protection laws, you may have actively given us your consent (i.e. opted in) or we may be entitled to rely on your implied consent or legitimate interests to market to you. The opportunity to opt out of future marketing will always be provided and you have the right to amend your marketing preferences at any time (see Your Rights section).

Many of our events and products are cobranded or sponsored by third party exhibitors or sponsors. We may share your details with these third party partners. Where this happens, a clear notice will be provided that gives the opportunity to opt out or opt in to such sharing as required by applicable data protection laws. The third party partner’s use of your details will be in accordance with the notice provided and its privacy policy and is not covered by this Privacy Policy.

For customer and prospects management (including analytics and product

The personal information held about you, combined with other personal information legitimately obtained and shared with us by third parties or publicly available data, may be used to better understand our customers and their preferences and to improve the 
products and services delivered. This may include automated profiling and campaign management techniques.
Data may also be used in advertising campaigns on social media platforms such as LinkedIn, Instagram and Facebook in order to provide information about upcoming events or new products and to ensure you only receive relevant advertising about our products and services.

In automated decisionmaking, including profiling

We use fully automated algorithmbased technologies to personalize dynamic web content based on your explicit and/or implicit interests. General profiling, such as segmentation, is carried out for the purpose of providing a more relevant experience.


How We Protect Personal Information


We recognize the importance of protecting and managing personal information. Any personal information provided will be treated with the utmost care and security. This section sets out some of the security measures in place.

While we take all reasonable steps to ensure that personal information will be kept secure from unauthorized access, we cannot guarantee it will be secure during transmission by you to a website or other services, as we do not control that transmission. We make use of HTTPS (HTTP Secure) whereby the communication protocol is encrypted via Transport Layer Security (TLS) for secure communication over.


A cookie is a small text file containing a unique identifier that is automatically placed on a user’s computer or other device when the user visits a website.

Thirdparty websites

This website contains links to other websites. We are not responsible for the privacy practices of these websites and do not accept any liability in connection with their content. We recommend reviewing the privacy policy of each thirdparty site linked from this website to determine its use of your personal information.


Updating Your Information and Marketing Preferences


We want to ensure you remain in control of your personal information. We try to ensure the personal information held about you is accurate and uptodate. We will always provide the opportunity to unsubscribe or opt out of future marketing communications.

Information on how to unsubscribe or opt out will be provided on every marketing email we send you. However, if at any stage you would like to update and/or correct such 
personal information, or optout of future marketing communications, request this by sending an email to


Contacting Us

For any questions about this Privacy Policy or our use of your information, please contact us at

Changes to this Privacy Policy

To keep up with changing legislation, best practice and changes in how we process personal information, we may revise this Privacy Policy at any time without notice by posting a revised version on this website. To stay up to date on any changes, check back periodically.

This Privacy Policy was last updated on 4.10.2023.


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